Six easy ways to enroll:
- Enroll online using our fast, easy-to-use application.
- Call today to receive an application you can begin filling out at home: 1-877-998-0998 or 715-221-9897 (TTY: 1-877-727-2232) from 8 a.m. to 8 p.m., seven days a week.
- Contact your Security Health Plan agent.
- E-mail us at shpcsweb@marshfieldclinic.org to request an application be mailed to you.
- Stop by any of our offices.
- Print and mail our enrollment application. If you need an alternative format or translation, please contact Security Health Plan.
Mail your completed application to:
Security Health Plan
1515 N. Saint Joseph Avenue
P.O. Box 8000
Marshfield, WI 54449-8000
Enrollment periods:
5-star Special Enrollment Period
To encourage Medicare beneficiaries to enroll in the highest quality health plans, Medicare now allows beneficiaries to make a one-time switch to a 5-star plan at any time and for any reason. You can make this switch from any current Medicare health plan, but only to a 5-star plan such as an Advocare plan.
Initial Enrollment Period
The Initial Enrollment Period begins three months prior to the month an individual becomes eligible for Medicare, the month they become eligible, plus three months after they become eligible. This would mean an individual first eligible for Medicare in June, has an Initial Enrollment Period from March 1 to September 30.
Annual Coordinated Election Period
The Annual Coordinated Election Period runs from October 15 through December 7. During this time beneficiaries may change prescription drug plans, change Medicare Advantage plans, return to Original Medicare or enroll in a Medicare Advantage plan for the first time. Enrollment changes take effect on January 1.
Special Enrollment Period
Special Enrollment Periods allow Medicare beneficiaries to make an enrollment change outside of the normal enrollment periods due to a qualifying event. Beneficiaries have a limited time to make a change following a qualifying event. If you are unsure whether your event makes you eligible for this Special Enrollment Period, please call Advocare Customer Service.
Enrollment process
A sales agent representing Security Health Plan will be glad to help you complete the application process for Advocare, starting with verifying your entitlement to Medicare Part A and enrollment in Medicare Part B. The process then continues with completion of the application.
After we receive your completed application and verify your information with the Centers for Medicare & Medicaid Services (CMS), we will send you an acknowledgement letter with your proposed effective date and Advocare membership card. If you are denied Advocare coverage, a letter explaining the reason for the denial will be sent to you.
Disenrollment Responsibilities
Enrollment Disclaimers
* Medicare beneficiaries may enroll in Advocare through the Centers for Medicare & Medicaid Services Online Enrollment Center (see above). For more information contact Security Health Plan at 1-877-998-0998, TTY for hearing and speech impaired: 1-877-727-2232.
Customer Service hours:
Monday, Wednesday, Thursday and Friday—7 a.m. - 8 p.m.
Tuesday, Saturday and Sunday—8 a.m. - 8 p.m.